How many times have you heard (or said), “Can I have a discount?” We hear it all the time, as… Read More →

When you’re in the middle of a deal and it starts to go sideways, it creates a palpable sense of… Read More →

Nearly 54 years since Martin Luther King Jr.’s death, his civil rights activism and lessons in basic human decency are… Read More →

At the end of last year, in the post Be Angry. Then Do This . . ., I wrote about a… Read More →

I can’t wait for the New Year to tell you all about a personal negotiation I was just in that… Read More →

Recently, there have been a lot of talks about work strikes. The list is long and diverse: Sky Harbor Airport… Read More →